Posts Tagged ‘Customer Service’

Restaurant learns online reviews can make or break

Written by Local Marketing on May 25th, 2013. Posted in News

SCOTTSDALE, Ariz. It was the customer service disaster heard around the Internet.

Restaurant learns online reviews can make or break

Written by Local Marketing on May 23rd, 2013. Posted in News

SCOTTSDALE, Ariz. It was the customer service disaster heard around the Internet.

Greenrope's Crm Cloud Adds Smb Marketing Muscle

Written by Local Marketing on July 19th, 2012. Posted in News

New features track the effectiveness of Web and social media campaigns and streamline customer service ticketing.

Verishow Gives Facebook Customer Service Chat Capability

Written by Local Marketing on December 4th, 2011. Posted in News

Ecommerce business owners are increasingly turning to Facebook to better the lines of communication with its customers. Some use it for promotions and marketing while others use a Facebook Business Page to make a personal connection, which can lead to improved customer loyalty.

Harness the Power of Facebook, Twitter and Google+: SMX Social Media Marketing December 5-6 in Scottsdale, AZ

Written by Local Marketing on November 22nd, 2011. Posted in News

Drive new traffic to your site. Secure more conversions. Retain existing customers. Manage your company’s reputation and customer service. Social media networks provide the means; you need to master the platform.

Does Your Customer Service Leave a Bad Impression?

Written by Local Marketing on November 8th, 2011. Posted in News

Make no mistake: customer service is marketing. Does yours measure up? Our small business marketing guru shares a prime example of customer service gone wrong.

Agenda Posted for Search Engine Land’s SMX Social Media Marketing Lowest Rates Expire Saturday

Written by Local Marketing on October 3rd, 2011. Posted in News

Drive new traffic to your site. Secure more conversions. Retain existing customers. Manage your company’s reputation and customer service. Social media networks provide the means; you need to master the platform.

Experian Announces Clone My Customer Service Designed to Help Small Businesses Better Prospect for New Customers

Written by Local Marketing on May 26th, 2011. Posted in News

Experian®, a leading provider of data, analytics and marketing services, today announced the availability of a new marketing service for small businesses. The clone my customer tool helps small businesses find new sales leads who look like their current customers but don’t yet buy from them. (1 day ago)

Small Business News: Social Media Brand

Written by Local Marketing on March 29th, 2011. Posted in News

What is your social media brand? Do you have one? Sure, many small business owners and entrepreneurs are coming around to the enormous importance of social media as a marketing, customer service, and, yes, even sales tool. (8 hours ago)